For your accessibility needs

Montrose West Hollywood has implemented the following accessible features to make your stay at our hotel as comfortable as possible. Should you have further questions about accessibility, we would be happy to accommodate your needs and can be reached by phone or email.

The following features are available:

Accessible Rooms

  • Accessible guest rooms with mobility features that include entry or passage doors that provide 32” of clear width
  • Room Types:
    • ADA King Bed (includes a roll-in shower or accessible tub), ADA Double Full Bed
  • Mobility and Hearing Accessible

Accessible bathing facility:

  • Roll-in shower
  • Accessible bathtub
  • Grab bars next to the toilet and in shower/tub
  • Roll under sink

Accessible communication features in the room:

  • Visual fire alarms
  • Visual notification for doorbell/door knocker
  • TVs in the room have closed captioning
  • Outlet within four feet of a phone

Type of other accessible features in the room:

  • Accessible desk
  • Portable ADA hearing kit
  • Required clear width for door
  • Required clear width for pathway
  • Required width of route to all parts of the room
  • Required width of path to both sides of the bed (rooms with one bed) or down the middle of the beds (rooms with two beds)
  • Thermostat, switches, controls, drapery rods, closet rods at the required height
  • Controls and hardware that do not require tight grasping or twisting

Accessible Public Features:

  • Accessible public entrances flat with exterior
  • Lowered or partially lowered reception/check-in desk
  • Lowered or partially lowered concierge desk
  • Accessible vehicles can be accommodated
    • Sufficient width for an individual with a wheelchair to embark and disembark from a ramp.
    • Valet parking provides a close location of parking for individuals with disabilities
  • Accessible hotel restaurant
    • Wait staff will read the menu for individuals who are blind or have low vision
  • Accessible swimming pool includes pool lift
  • Accessible exercise facility
  • Accessible business center
  • Service support animals welcome
  • Braille and tactile signage for permanent rooms and spaces

Accessible Routes Within the Property

  • To the restaurant from the lobby
  • To reception/check-in desk
  • To concierge desk
  • To elevators
  • To meeting room/ballroom area
  • To the business center
  • To exercise facility

Room Reservations

  • The hotel’s website allows individuals with disabilities to reserve accessible guest rooms during the same hours and in the same manner as other individuals.
  • When the accessible guest room is reserved, it is blocked and removed from all reservation systems and held for the reserving guest and guaranteed, even if the normal practice is not to guarantee.
ADA Suites Accessible King Suite with Bathtub

  • 1 King Bed | Sleeps approximately 4 | approximately 500 sq ft
    Elegantly styled, featuring a King Bed, living room with ramp to and from, Sofa Sleeper, Workstation and Accessible Bathtub with Grab Bars.

Book Now
ADA Suites Accessible King Suite with Roll in Shower

  • 1 King Bed | Sleeps approximately 4 | approximately 500 sq ft
    Approximately 500 sq. ft. Suite Elegantly styled featuring a King Bed, Living room with ramp to and from, Sofa Sleeper, Workstation and Wheel in shower

Book Now
ADA Suites Double Queen Suite with Bathtub Kitchenette

  • 2 Queen Beds | Sleeps approximately 6 | approximately 500 sq ft
    Approximately 500 sq. ft. and elegantly styled, featuring 2 queen beds, Living room with ramp to and from, Sofa Sleeper, Kitchen and accessible bathtub with grab bars.

Book Now

Last Updated: December 9, 2020

Springboard Hospitality Accessibility Statement

This accessibility statement (“Statement”) applies to Springboard Hospitality, its subsidiaries and all of the hotels within the Springboard Hospitality Portfolio of Brands1 (collectively, "Springboard Hospitality," "we," or "us"). At Springboard Hospitality, we strive to deliver outstanding products, services, and experiences. We value your business and, more importantly, your loyalty. We recognize that accessibility for all is an important issue.

Springboard Hospitality strives to maintain compliance with the World Wide Web's Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) on our website, and:

  • We have built our website using standard-compliant HTML and CSS
  • We have ensured that the website content is structured in a logical manner using informative headings and labels where relevant, and are usable by customers who use assistive technology/screen readers.
  • We have provided consistent navigation across the website
  • We have ensured that images have alternative texts and descriptive links.

Please be aware that WCAG 2.0 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us at or phone us at 818.905.9280. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.

For direct questions regarding ADA facilities at Montrose West Hollywood, please contact us or phone us at 877.369.4918

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